A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for a Billing/Service Coordinator to join our Service team in Courtenay, BC.

Here's how your role will strengthen our team.

Your primary responsibilities

• Provide consistent and high quality administrative support and customer service
• Prepare customer invoices & cash sales
• Enter weekly time cards for payroll and handle accounts receivable reporting, and manage bank deposits
• Obtain and maintain specialized clearances for field staff
• Receive phone calls, emails, and texts from customers requesting work
• Dispatch and schedule service electricians
• Enter work orders into accounting system for invoicing
• File documents, maintain general reports, and other administrative tasks

Your experience and skills

• Minimum 3 years' of experience in a similar office administrative/customer service role
• Excellent computer skills in MS Office (Word, Outlook, Excel, etc) - will be tested
• Extremely well organized work habits, patient, and customer service focused with a positive attitude
• Superior written and spoken English communication skills
• Flexible with the proven ability to multi task in a changing, fast-paced work environment
• Some accounting experience an asset

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, one of BC's Top 100 Employers, and Best Managed company, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

• We emphasize having a work-life balance - We offer flexible work schedules including hybrid work arrangements and compressed work week options.
• Continuous development is a top priority - Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
• Our employee benefits prioritize your financial, physical, and mental well-being - From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
• We have many exciting project opportunities - With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
• We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
• A safe space for everyone - We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Salary range: $45,000-$50,000 per year. Actual salary will commensurate with experience and skills and overall match to the position offered.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/current-career-opportunities/ and click on the listing for Billing/Service Coordinator, Courtenay. The opportunity will remain open until it has been filled.

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